Monday, September 15, 2008

Ebay - serious set of problems (page 4)

Try to list items yesterday and today.

Enter standard service for shipping ($3.50)with 2-day response.

Can't do it - error message: "Please provide the correct information in the highlighted fields. Get it fast - you must specify an overnight shipping service to use Get it Fast.
Handling time - Invalid Domestic Handling time for Get it Fast.

So what happens: The listing appears with the Get it Fast shipping and handling charge of $25.00- everybody knows that overnight shipping is expensive.

But to have a listing appear with the Expedited shipping and handling is ridiculous. That method is a reserve method that will be used in less than 1% of the time.

When is Ebay going to get a handle on the software errors?

I am through listing and relisting until I see Ebay has straightened it out. That's probably exactly what Ebay's plan is. Does it make sense, no it disrespects the seller's time and money, as well as the buyer's time - what buyer is going to search for low cost listings and find a $25.00 charge facing them. Again RIDICULOUS

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