Sunday, September 14, 2008

Ebay Today - a real set of problems (page 1)

Why are we and other sellers expending so much effort and time to identify other alternative sites (to Ebay) that will perform?

1. Ebay's email system is broken. We have to resend multiple emails to buyers through Ebay's system, a very time consuming task. When using our system, gmail, there are many fewer problems. Unfortunately Ebay has decided to eliminate the buyer's email address from the information that the seller will get. This will only tax Ebay's system more and will result in almost total failure, another very poor Ebay management decision.

2. We have experienced an abnormal number of Inventory counting failures within Ebay, including a $30.00 card they relisted (probably to just get the revenue from it). Ebay is not being honest with sellers.

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